Privacy Policy

Privacy Policy

Effective Date: March 18th, 2025

Kare Family Clinic

Email: karefamily@drkare.com

Kare Family Clinic ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services.

1. Information We Collect

We may collect the following types of personal information:

• Personal Identifiable Information (PII): Name, email address, phone number, mailing address, date of birth, and any other details you provide.
• Health Information: Medical history, treatment details, and other relevant health-related data as required for our services.
• Payment Information: Billing details, credit/debit card information, and insurance details for processing payments.
• Communication Data: Information collected through SMS, email, and other correspondence.
• Technical Information: IP address, browser type, device information, and usage patterns when you visit our website.

2. How We Use Your Information

We may use the collected information for:

• Providing healthcare services and managing patient records.
• Scheduling appointments and sending appointment reminders.
• Processing payments and insurance claims.
• Improving our services and website functionality.
• Responding to inquiries and customer support requests.
• Sending promotional and marketing communications (with your consent).
• Complying with legal and regulatory obligations.

3. SMS Communications and Consent

By providing your phone number, you consent to receive SMS messages from Kare Family Clinic regarding:

• Appointment confirmations, reminders, and follow-ups.
• Important health-related notifications.
• Billing and payment reminders.
• Promotional and informational messages (only with your explicit opt-in consent).

Opting Out: You can opt out of SMS communications at any time by replying "STOP" to any message or contacting us at karefamily@drkare.com

4. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share your data with:

• Healthcare providers involved in your care.
• HIPAA compliant Business Associates with your explicit consent.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access, update, or correct your information.
• Request deletion of your data, subject to legal obligations.
• Withdraw consent for marketing and SMS communications.
• Request a copy of your records.

To exercise any of these rights, please contact us at karefamily@drkare.com

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated effective date. We encourage you to review this page regularly.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at: Kare Family Clinic

Email: karefamily@drkare.com

By using our services, you acknowledge that you have read and understood this Privacy Policy.